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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Kopp

March 24, 2026

5  out of  5
rating by Gary Kopp
"Responsive, competitive pricing, and friendly."
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Kyle Evans

March 20, 2026

5  out of  5
rating by Kyle Evans
"Mike has been very helpful in the process of getting a claim wrongfully denied overturned! He has been a pleasure to deal with and I would recommend anyone looking for insurance, to reach out to him. He’s been such a huge help!"
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chelsea hudspeth

February 27, 2026

5  out of  5
rating by chelsea hudspeth
"I love this office. I’ve now been blessed with 2 amazing State Farm agents in my lifetime. Natalie is hilarious, and EXTREMELY helpful. Toni has also been with me for YEARS. Extremely grateful."
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Rebecca Roland

February 13, 2026

5  out of  5
rating by Rebecca Roland
"Natalie is great to work with! Very professional!!!"
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steve Luebbert

January 29, 2026

5  out of  5
rating by steve Luebbert
"Mike and team are always warm, friendly and professional.. They address any issues immediately... Good service"
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ken niemann

January 27, 2026

5  out of  5
rating by ken niemann
"Mike and I have done business for over 30 years, and his staff has made all the difference. Everyone is fantastic, and special kudos to Natalie Otten, who routinely exceeds expectations. I highly recommend Natalie and Mike and State Farm"
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Ed Travis

January 21, 2026

5  out of  5
rating by Ed Travis
"I've done business with Mike and his staff for over 30 years. They have always been terrific getting to the bottom of my needs and very responsive. I would highly recommend giving them a call!"
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Steven Goldman

January 20, 2026

5  out of  5
rating by Steven Goldman
"Always the best. Knowledgeable, efficient and professional. Pleasant staff"
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Andy Doehring

January 13, 2026

5  out of  5
rating by Andy Doehring
"We have been with Mr. Balota for a few years now. He and his staff are attentive and quick with any answer or information needed. They are always looking out for our best interests."
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Jacob Langbecker

January 8, 2026

5  out of  5
rating by Jacob Langbecker
"loved working with Natalie - super quick response and very knowledgeable"
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Larry Reed

December 31, 2025

5  out of  5
rating by Larry Reed
"Added rental insurance to my auto accident insurance. Very prompt response."
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Mark S.

December 18, 2025

5  out of  5
rating by Mark S.
"Very responsive agency. Never had any problem with them. Additionally, they offer excellent insurance advice. I highly recommend them!"
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Mike Crider

December 18, 2025

5  out of  5
rating by Mike Crider
"Great people to work with Natalie was very prompt to respond to all of my questions."
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John O'Connell

December 18, 2025

5  out of  5
rating by John O'Connell
"I have known Mike for decades. He and his staff supply excellent service on my account or all my insurance needs."
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mike will

December 15, 2025

5  out of  5
rating by mike will
"Mike's office is always quick to respond to any issues that may we might have. I highly recommend Mike for all of your insurance needs."
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Chris Shepherd

November 20, 2025

5  out of  5
rating by Chris Shepherd
"Mike and his team are very responsive. All inquires are met with thoughtful and strategic responses."
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Brad Kahl

November 6, 2025

5  out of  5
rating by Brad Kahl
"super responsive and very helpful at all times"
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MSB Accounting Billing

October 31, 2025

5  out of  5
rating by MSB Accounting Billing
"Great service!!!!"
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John Ziegler

October 28, 2025

5  out of  5
rating by John Ziegler
"Mikes a great guy and been working with him for years. Amazing staff and the best coverage."
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Colleen West

October 26, 2025

5  out of  5
rating by Colleen West
"Always Fast response and on top of quotes and changing quotes to meet our families needs!"
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Dennis Wall

October 16, 2025

5  out of  5
rating by Dennis Wall
"Mike has been my agent for almost 25 years. He and his staff are always extremely responsive to any of my needs and questions. I highly recommend Mike and his team of professionals."
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David Rapoff

October 10, 2025

5  out of  5
rating by David Rapoff
"As a new customer, Mike & Natalie did a good job explaining our current home & auto insurance policies and what they would recommend for us through State Farm. We look forward to a long and mutually beneficial relationship!"
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Ronald Mansfield

December 18, 2024

5  out of  5
rating by Ronald Mansfield
"Great Agent and the Staff is incredibly helpful, friendly and knowledgable. Thanks guys!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gerald Laplant

December 17, 2024

5  out of  5
rating by Gerald Laplant
"I have been with statefarm for more than 35 years. Always top notch service. Very responsive and helpful with claims when they occur."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Fontana

December 17, 2024

5  out of  5
rating by Karen Fontana
"My family has been with Mike Balota and State Farm for 35+ years. Mike and his staff take very good care of all of the insurance needs of my family. Melissa, Kirk and the rest of the staff are amazing. I highly recommend Mike and State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."